Shipping


We’re working away behind the scenes to get your orders to you as quickly as we can! All orders placed before 2pm will be dispatched that same business day. Orders placed after 2pm and on weekends will be sent the next business day.


We’re still shipping Australia wide, however please note Aus post are flat out! Which means there are some delays in getting your orders to you. Unfortunately, due to the increased demand for their services we are unable to guarantee normal shipping conditions. Please read more here. That said, our team are still dispatching your orders every day so sit tight as Aus post are working as hard as they can to get your goodies to you. Of course, if you have any issues or significant delays with your parcel please get in touch with us and we will follow up with them.

For international orders… It seems as though DHL Express are doing an incredible job of maintaining regular shipping conditions! Yay! Please see our shipping page for estimates.

We’re currently offering free shipping on Aus orders over $150AU and international orders over $300AU.

Gifts

Make your gift extra special! Add your fave greeting card from our collection to your cart and enter the code GIFT at checkout to receive the greeting card for free! If you're sending your gift directly to your lover/ friend/ mum/ sister etc please leave a note when you checkout in the ‘Add Order Note’ section detailing your message and the name to be written on the envelope. If you’d like your greeting card delivered as is, simply leave the notes section blank.  **Only valid for orders of $100AU or more. Only includes one free greeting card.  **Excludes orders for digital Gift Cards xx

Phone

As we’re in the process of moving we're unable to man the phones! So sorry for any inconvenience caused. Best way to get in touch? Via email pretty please (info@tiffmanuell.com)! Our team will get back to you as soon as we can, please give us 24 hours to respond.

Studio Opening Hours

Unfortunately, to ensure the safety of our customers and staff we’ve had to close our studio store’s doors. We’re also in the process of moving studios (which is so super exciting!! Please see here for details). Please sign up to our Newsletter (see below), follow us on Instagram and like us on Facebook to ensure you're the first to know when we’ve officially moved and re-opened our doors.

Have any other questions for us? Email us! We’d love to hear from you and we’re always here to help!

With love, team tiff xxx