Shipping + returns
Once your order is placed, your parcel will be on its way into your arms via Australia Post’s Parcel Post tracked postal service (for Australian orders) and DHL express courier service for International orders. Please note, orders are dispatched on Mondays and Thursdays.
Orders shipped within Australia:
$10.00 - Express Post (1-2 Days After Dispatch.) We offer free shipping for orders over $200.00.
Stretched Artwork: If you love an original artwork, please contact us via email with your selection and preferred delivery address, we would love to organise a shipping quote for you.
Orders shipped outside of Australia:
USA: $20.00AU - 3-5 Business days with DHL Express (Free for orders over $300.00AUD)
Rest of the World: $25.00AU - 3 to 5 Business Days with DHL Express (Free for orders over $300.00AUD)
The shipping charge covers the cost to send you your order, there may be additional taxes and duties applied by your country's government.
Stretched Artwork: If you love an original artwork, please contact us via email with your selection and preferred delivery address, we would love to organise a shipping quote for you.
Returns Policy
Online shopping can be like blind dating. Did your ideal Tiff look perfect to you, but the connection just wasn’t there? Is someone else now looking a lot more attractive, or is more willing to carry your things? Within 14 days of purchase you can exchange your bag (or clothing) for another item, or a credit note, providing your item is completely unused, has the original tags attached. If the item you now want costs less than your original choice, we’ll give you a credit note for the difference. We don't offer refunds for change of mind or wrong fit purchases. Refunds will only be issued if the product is faulty.
Orders placed using a store credit cannot be returned or exchanged (for change of mind.)
Please note that due to health reasons we can not exchange earrings.
Please contact the tiff team with your order number and the item you would like to return. Once your return has been confirmed, please send the item back to the address below, ensuring to include a small note detailing your order number and name to help our team identify your parcel.
Tiff Manuell, 10A King Street, Norwood SA 5067