Shipping + returns

Shipping

Once your order is placed, your Tiff will be on it’s way into your arms via Australia Post’s Parcel Post tracked postal service (for Australian orders) and DHL express courier service for International orders.

Shipping options and costs (in Australian Dollars)

Orders shipped within Australia:

$ Free  - Regular Delivery with Australia Post within 3 -5 business days

$15.00 - Express Post within 1 - 2 business days

Stretched Artwork: Freight is quoted after your order is placed and will be subject to your acceptance


Orders shipped outside of Australia:

USA: $10 - 3 Business days

Rest of the World: $15 - 3 to 5 Business Days

The shipping charge covers the cost to send you your order, there may be additional taxes and duties applied by your country's government. 

Stretched Artwork: Freight is quoted after your order is placed and will be subject to your acceptance


Returns Policy

Online shopping can be like blind dating. Did your ideal Tiff look perfect to you, but the connection just wasn’t there? Is someone else now looking a lot more attractive, or is more willing to carry your things? Within 14 days of purchase you can exchange your bag for another item, or a credit note, providing your bag is completely unused, has the original tags attached and you provide your original receipt. If the item you now want costs less than your original choice, we’ll give you a credit note for the difference.

Please note that due to health reasons we can not exchange earrings.